logo
logo
AboutBlogsContactFAQ
AboutBlogsContactFAQ

Frequently asked questions

Everything you need to know about booking, payments, and itineraries.

Our multi-agent AI system analyzes your natural language request to understand your travel style, budget preferences, and implicit needs. Specialized AI agents then work in parallel—searching flights, accommodations, events, weather, visa requirements, and more—while integrating real-time data to create a personalized, optimized itinerary that balances all your constraints.

Our AI Calling & Negotiation Agent contacts suppliers directly using temporal pricing intelligence to distinguish between real seasonal demand and artificial platform inflation. By avoiding 15-25% commission fees and leveraging market timing analysis, we negotiate rates that are often 30-40% lower than major booking sites, while securing upgrades and better terms.

We prioritize AI-powered web search over third-party APIs, using advanced web crawling to discover hidden gems, local suppliers, and options not listed on major platforms. Our system searches across 50+ booking sites, direct supplier websites, and local resources to find the best options—unbiased by commission partnerships.

Our Evaluation Agent continuously monitors all bookings before and during your trip, performing automated re-confirmations and validation checks. If issues arise—price changes, cancellations, or availability problems—the system automatically initiates rebooking procedures with fallback suppliers. You'll receive real-time alerts for any changes.

Yes. Our system integrates specialized agents for visa rules, passport validity, border crossing times, weather forecasts, local events, CO₂ emissions, and accessibility needs. We analyze multiple constraints simultaneously—budget, time, comfort, sustainability, and regulations—to create feasible, optimized itineraries for complex international travel.

Our CO₂ Emissions Agent calculates the carbon footprint for every flight, ground transport, and accommodation option using ICAO standards and transport emission databases. We provide eco-friendly alternatives, sustainability scores for entire itineraries, and carbon offset recommendations so you can make informed, environmentally conscious decisions.

The User Context Analysis Agent performs natural language processing on your requests to extract implicit information—detecting solo vs. group travel from pronouns, budget consciousness from keywords, date flexibility from phrasing, and travel style from language patterns. The system builds a comprehensive profile that personalizes all recommendations without requiring lengthy forms.

Yes. We use industry-standard encryption, PCI-compliant payment processing, and AWS cloud infrastructure with Aurora MySQL for secure data storage. Our self-hosted AI models ensure your travel preferences and personal information never leave our controlled environment. We never sell your data, and you control what information is shared.

Our real-time monitoring system tracks availability and pricing fluctuations continuously. If a booked option becomes unavailable or prices change significantly, our agents automatically search for alternatives, re-negotiate with suppliers, and present you with comparable or better options—often before you're even aware of the issue.

Absolutely. Our Flights Agent and Distance/Duration Agent work together to optimize multi-city routes, analyze layover times, calculate total travel time including airport transfers, and consider real-time traffic conditions. We handle complex international itineraries with multiple transportation modes, border crossings, and connection optimization.

Our Events Agent continuously scrapes event websites, social media, tourism boards, and local sources to discover concerts, festivals, cultural events, and seasonal attractions. The system filters by your dates, preferences, and budget, coordinates with the Weather Agent for outdoor event suitability, and monitors ticket availability and pricing changes in real-time.

Yes. Our Quality Assurance Agent validates every recommendation against multiple authoritative sources, providing accuracy scores, freshness indicators, and data confidence levels. We maintain comprehensive audit trails showing data sources, validation checks, and reasoning behind each suggestion. All information is cross-referenced for consistency and reliability.

Still need help? Our team is online and happy to assist.

Contact support
logo

About us

  • Our guides
  • Contact us

FAQ

  • Personal trip
  • Group trip
  • Data Security